Wouldn’t you lve an easy way to cut costs and grow revenue?
Our platform helps telecoms do just that, and it’s free.Request a demo
It wasn’t so long ago that flip phones were new and exciting. Now everyone wants a smartphone, they’re actually affordable, and you need to handle all the complications of that shift.
Our software gives you superpowers in the face of technological change, by connecting you to the people who matter most: Your customers.
Maintain a connection to your customers
Slash the cost of customer support
Diagnose hardware issues that would make customers return their phones
(nobody likes RMAs)
Learn what your customer actually wants
UpChannel Connect is a custom app and a web-based dashboard.
Our app provides your customers live support, personalized content, smartphone education and more. It also collects useful data and funnels it back to you — so you can better understand your customers.
Our web dashboard lets you run device analytics; remotely diagnose issues; gather geographic and demographic data; and up-sell accessories, insurance and more.
Save 35% on support costs, because our platform lets a single support representative handle multiple conversations at a time.
Reduce returns by 50%, because most RMAs are actually software issues that can be solved remotely.